Micolchón provides various alternatives for making your purchases. Prices on all products offered on the websites include VAT. Product prices are set in Euros and can be seen on the relevant website pages for each product. They shall remain valid for the duration in which they are accessible on the website. The payment method for goods shall be by credit card/cash on delivery/PayPal/transfer/finance payment.

Paypal

Pago con Tarjeta

Transferencia

Financiación

Contrareembolso

Paypal

You can pay for your purchase using one of the easiest, most reliable and widely used online payment systems in the world. 

   1. If you have a PayPal account, you can access it quickly and securely with your email and password.

   2. If you do not have a PayPal account, you also have the option to pay by credit/debit card without needing to create an account.

Pay with Card

If you make a payment by credit card, the card shall be charged through the bank’s POS system. All commercial transactions are made on a secure server using SSL (Secure Sockets Layer) and as per regulation PSD2 (Payment Services Directive EU 2015/2366), which guarantees the security and privacy of your data.

Payment by Transfer

Another option is a bank transfer to the following account number:

BANKINTER ES 91 0128 1785 1001 0001 6735

We do not accept payment by cheque or promissory note in any of our bank accounts.

Payment with a Finance Plan

Finance your purchases through CETELEM or APLáZAME.

Cash on delivery

For cash on delivery, you will need to pay the amount of your order at the time of delivery. Please bear in mind that this payment method is not available for all our orders. Cash on delivery cannot be used for orders that require assembly, the removal of a used product, items with special measurements or items that have been customised to customer needs. Cash on delivery is also not available for urgent or express deliveries. In any case, please check with our advisors on how to use this payment method.

Orders using this payment method shall bear a surcharge of 6% of the price. There is no need for a deposit on account for items that permit this payment method.

If you would like to split the payment into two separate payments for your own ease, you can pay a minimum of 10% of the order value or a maximum of 90%, setting the quantity you prefer within this range. You can transfer that amount by bank transfer, informing us beforehand at the time you make your order or by contacting us by email or telephone. You can also pay by cash in any of our physical stores. The remaining amount shall be paid upon delivery of your items.

At the time of delivery to your address or chosen delivery point, please bear in mind that our specialised couriers shall be responsible for delivering your order and cannot charge payment by any means other than cash. They will not have change, so please have the exact amount ready. The individual responsible for receiving the purchase must have an ID document (ID Card, Driving Licence, etc.) and the delivery can only be made at the delivery point stated.

All applicable taxes are included in the price of the product.  

Delivery costs are shown separately, broken down in the basket, and users must verify and accept any costs involved in delivering to your address before formalising the order, as costs vary according to the size and weight of the product and the destination.

In general, Nueva Abrest Spain, S.L. shall send confirmation of payment by email.

Los impuestos aplicables sí se entienden incluidos en el precio del producto.  

Los gastos de envío se muestran aparte, desglosados en el carrito, y el usuario deberá comprobar y aceptar antes de formalizar el pedido, los gastos que conlleva enviarlo a su dirección, ya que varían según el tamaño y peso del producto o del lugar de destino.

Con carácter general, Nueva Abrest Spain, S.L. enviará por email la confirmación de la recepción del pago vía correo electrónico.

Purchase process

Customers must follow the instructions on the screen and add products to their basket, with no commitment to buy. You can view your basket and empty it to remove any items. 

If you wish to continue with your purchase, you will need to accept the purchase on the order button, accept the legal notice and conditions, as well as any specific conditions that the particular item may have in its description.

Then, if they have not already been provided, customers will be asked for their personal details. Fields marked with an asterisk must be filled in to ensure correct delivery. Customers must first register.

Customers can check that their details are correct and change anything that is wrong by clicking on the “edit” button. 

To complete the purchase process, you will need to click the “buy now” button (or similar) that will direct you to make the payment.

If there are help pages during the process, these will provide customers with extra information about the purchase process.

When the purchase has been completed, and once payment has been received and verified and the order has been confirmed by email within 24 hours of the purchase, the product will be dispatched. If the products are not available, you will be notified by email.

The contract ends once the goods have been delivered, although the guarantees continue to stand and data is kept for legal and commercial reasons (if you accepted these). 

We shall not be held responsible for any other kind of damage, whether actual, indirect or any other kind, nor for loss of value that the buyer may have suffered as a result of any problems relating to the sale and delivery of the products.

Abrest Spain, S.L. shall not be held responsible for delays, nor for inaccurate or incorrect publication when these are a result of acts or circumstances outside of its control, including but not limited to government action, fires, flooding, insurrections, earthquakes, technical faults, hacking, riots, explosions, seizure, legal or illegal strikes, staff or material shortages, any kind of interruption to transportation, work delays or any other circumstances outside its control.

 For any additional information on your order or invoice, you can contact Customer Services on the email address provided at the top.

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