Noticias del Descanso
We help you with your online purchase. Pick up your product in just six simple steps:
1º STEP: Select the product
Choose the product that you want by adding it to the cart. If you have already selected all of its products and want to make a purchase, click on "Go to the cash register. "
The first phase "Summary" will show us all of the items selected as well as the amount, price and discounts applied (if any).
2º STEP: Contact data
The following step consists of providing us your personal data and delivery address. You have two options:
- INSTANT ORDER: simplify the process of filling out the contact data, to accelerate the purchase process.
- CREATE AN ACCOUNT: fill out our customer form, and after creating it, initiate the session. This is a bit more extensive than the instant order.
All of your data will be reserved and protected at our company; we will not transform your information to third parties.
3º STEP: Address
If the delivery for your order is to an address other than your own, it can be change by unmarking "Use the same address for billing," the "Add new address" option appears.
Also at Mi Colchón, removal of the used mattress is totally FREE; if you wish, you can indicate this on your delivery order, at the end in "Comments."
4º STEP: Shipping
The delivery of the order will be at the address indicated, with free shipping for purchases higher than 300.00€.
The delivery period will be approximately 5 to 15 working days from the confirmation of the order, except items with special measurements or that are not in stock. Although it will always be specified by telephone or by e-mail.
See more in "General sales conditions.”
5º STEP: Payment
Before proceeding with payment we encrypt all of your personal data to guarantee its security.
You may choose from the following forms of payment:
You can also pay with your debit or credit card.
6º STEP: Confirmation and receipt
The last step is the confirmation that all of the personal data and the order are correct.
Mi Colchón will send an email with all of the details of your purchase and the status of your order, functioning as a receipt