GUARANTEES

All our products have guarantees, and these vary according to the manufacturing brand. Here we show you the list organized from greater to smaller:

NESSEN ensures the duration of its products with a guarantee of up to 12 years (without small print) in the nucleus of the mattress, making it the manufacturer that most trusts in the quality of all of its materials.

TEMPUR offers a general guarantee of 2 years from the delivery of the product and covers any defect or vice in the manufacturing of the mattress, if the user has the original invoice. however, if is returned completed the guarantee card included in the instructions or the form that appears in the Tempur page, it can be expanded to:

 

- 3 years for of pillows, which covers manufacturing errors.

-15 years for of the mattresses (pro-rate*) (Top mattresses of 3.5 cm not included).

- 2 years for of pillowcases.

NORDSWISS offers a guarantee that varies according to the product model that covers up to 10 years from the purchase date.

FLEX has all of its products guaranteed regarding manufacturing defects over a period of 2 years from the purchase date (this purchase date is the invoice date). Click here to see all its conditions.

DORWIN also has all of its products guaranteed regarding manufacturing defects over a period of 2 years from the purchase date (this purchase date is the invoice date).

DORMILON has 2 years of guarantee for its products from the purchase date (covering possible manufacturing defects).

NIGHTLAND offers a general guarantee of 2 years from the delivery of the product and covers any defect or vice in the manufacturing of the mattress.

RELAX ensures the duration of its products with a guarantee of up to 2 years.

KEYTON offers for the entire range of chairs an additional guarantee according to the following conditions:

 

 • Metal structure: 2 years.

 • Massage mechanism parts and moving parts: 2 years.

 • Electrical parts and motors: 2 years.

 

If defects in materials arise during this guarantee period, the KEYTON Technical Service will replace any component damaged by manufacturing defect. All the conditions are specified here.

MORAPLEX offers a general guarantee of 2 years from the delivery of the product and covers any defect or vice in the manufacturing of the mattress. The MORAPLEX Technical Assistance Service shall act according to the following criteria.

MASH has a general guarantee of 2 years from the delivery of the product. They have a vast catalog of products with the latest technology and exclusive raw materials such as DACRON® fibers.

VELFONT, high quality home textiles, offers a general guarantee of 2 years from the delivery of the product.

CERTIFICATIONS 

- SANITIZED (protection against microbes)

 

This is used internationally for the protection of hygiene in textiles that are in direct contact with the skin. It is found in all our covers and has high wash-resistance and an excellent performance against the harmful micro-organisms.

 

- OEKO- TEX

Guarantees that the textile products are tested and certified to contain no concentrations of substances harmful for health. the Oeko-Tex Standard 100 is the top ecological label in the world.

 

Our Items are good for your health and certified CLASS I, subject to the strictest criteria, considering the sensitivity of babies’ skin.